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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonja Biston

April 15, 2024

2  out of  5
rating by Sonja Biston
"I received an email with a quote from them. I have not inquired about insurance with them or anyone else. When I called the office to let them they were not concerned."
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LaBonnie Woodard

March 21, 2024

5  out of  5
rating by LaBonnie Woodard
"Franko is the best!"
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Allen Prince

July 26, 2023

5  out of  5
rating by Allen Prince
"I just updated my auto insurance with Adam Klemp State Farm. They were very responsive, and quickly took care of all my issues. I would especially like to thank Jack Schulz, he went out of his way to quickly solve the problems."
We responded:
"Hello, Allen! We're so happy to receive your shoutout for Jack, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we are able to help our community with their insurance policies."
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Renae Howes

April 26, 2023

5  out of  5
rating by Renae Howes
"Just switched to State Farm for our auto and home insurance after being with the same company for over 20 years. Franco made the switch painless and saved us so much money! He is amazing at what he does. Thank you Franco!"
We responded:
"Renae, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Franco was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Chrystl Roman

March 15, 2023

5  out of  5
rating by Chrystl Roman
"I have been with this office for about 8 years and have had excellent service. Yesterday it was Jack Schulz who came to my rescue when I realized my 1099 form had not arrived after 4 moves this year. He was able to access what I needed. Called to say he was both emailing it and sending the form by mail. I really appreciated he quick and thoughtful response."
We responded:
"Chrystl thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Joshua cormier

February 1, 2023

5  out of  5
rating by Joshua cormier
"Franco was awesome look forward to working with you guys"
We responded:
"Thank you, Joshua, for the amazing review! Our team works hard to provide a great insurance experience in Addison Township and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Tomasz Mikolajczak

January 7, 2023

5  out of  5
rating by Tomasz Mikolajczak
"I had an issue with AAA (I can't believe how this company treated me after being a customer for ~13+ years) so I called Adam's office and I could not believe how easy it was to fix the issue. The customer service was phenomenal and the home and auto rates were better than other companies quoted me (AAA included). Truthfully, for this level of service I'd pay more. Special shout out to Franco who was amazing to work with. This man logged in from home after hours to help me because he knew how frustrated I was with AAA and that I wanted to have it all behind me as soon as possible). This is the team you want in your corner... I highly recommend this place!"
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Linda Conway

January 3, 2023

5  out of  5
rating by Linda Conway
"From my initial call in early December to the scheduled reminder to do the actual sign-up on December 29, Franco was spot-on, answered all my questions quickly, clearly and accurately. I'd been with the same company for nearly 15 years so it was quite nerve-wracking to change but Franco made the process painless. Much appreciation!"
We responded:
"Linda, we’re so glad to hear how Franco was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Danita R

October 23, 2022

5  out of  5
rating by Danita R
"I received excellent customer service from Tara Holder. She was extremely patient and explained everything I needed to know about my policy thoroughly."
We responded:
"Danita, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tara cares a lot about our customers."
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Logan Oates

May 28, 2022

1  out of  5
rating by Logan Oates
"Overall I've just had very bad experiences with Adam. I contacted regarding some information on my Drive Safe and Safe Discount it took several days for Adam to reply, I had sent several emails, calls, texts, and each time no response. In my last email I wrote that I would be switching agents if I did not hear back from him, and suddenly, I got a response. He answered my question by saying that the discount is just random and some months it will be better than others and there is no way to calculate the discount, how much it will be, and that most people just get 10% (which is the discount you get for adding it to your policy, when its supposed to be sliding scale up to 30%). Not a great experience. This week, I was trying to swap over my auto loan to a local credit union, and needed to get my lienholder updated. Two calls, four emails, and two texts later, still no response. It's my fault, for giving Adam the benefit last time. I swapped agents this morning, and was able to get the document I needed in the same phone call."
We responded:
"Logan, thank you for your feedback. We strive incredibly hard to make sure every customer interaction is an enjoyable one and are sorry to hear you've had less than a five star experience. Please give the office a call and we'd be happy to send you more information on the drive safe and save program and explain how the program works."
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Jason Frierson

April 8, 2022

5  out of  5
rating by Jason Frierson
"Called for a review of my policies and was helped by Tara who was simply amazing with getting me corrected! Definitely would recommend!"
We responded:
"Thank you for the wonderful review, Jason! Tara is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Darris D. Brooks Jr

March 24, 2022

5  out of  5
rating by Darris D. Brooks Jr
"Thank you so much Tara Holder for your help. You truly went above and beyond to help me and my family with what you supplied me with. Thank you again. It's hard to put into words my appropriation for you."
We responded:
"Thank you, Darris, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Tara, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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David Johnson

March 7, 2022

5  out of  5
rating by David Johnson
"Sent an email requesting coverage increase for my renters insurance. Tara Holder followed up with me promptly the next day with the numbers. The numbers fit in my budget, and Tara Holder promptly adjusted my policy to reflect the changes. Thank you Tara! Great customer service."
We responded:
"Thank-you David!"
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Heather Alchin

August 2, 2021

5  out of  5
rating by Heather Alchin
"I just want to say that I love this insurance company. I have 6 policies with them inclulding a motorcycle and my insurance is still under $500.00. You guys are amazing. Thank you Tara for being so kind and helpful everytime I work with you. I will have Adam Klemp State farm as my insurer for the rest of my life. Thank you all and God Bless You."
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Sach Shinde

July 30, 2021

5  out of  5
rating by Sach Shinde
"Good peoples to work with , they understand insurance needs and don’t push unnecessary things ."
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Linda Alyashae

June 25, 2021

5  out of  5
rating by Linda Alyashae
"Excellent Customer service! High recommend Tara!"
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angela burleigh

May 12, 2021

4  out of  5
rating by angela burleigh
"Very good. Thanks for everything."
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Rosalind Turk

December 11, 2020

5  out of  5
rating by Rosalind Turk
"I have had nothing but great service from the Adam Klemp agency"
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Monique

August 13, 2020

5  out of  5
rating by Monique
"Andrea best ever!! Great hospitality and good spirit. Explained everything down to the tee and really cared what was best for me. Would recommend her definitely"
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John D Couture II

March 19, 2020

5  out of  5
rating by John D Couture II
"Great service!!!"
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Lori DeMaggio

July 9, 2019

5  out of  5
rating by Lori DeMaggio
"EXCELLENT! Robert Linville is such a pleasant man and easy to talk to. He got me the BEST price I've ever had in the last 3 1/2 years! Absolutely wonderful!!!"
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Julie Q

July 3, 2019

5  out of  5
rating by Julie Q
"Such a pleasure every time I need to stop by or call in. Everybody is nice, respectful and ready to help. Thank you!"
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Rik OJ

May 7, 2019

5  out of  5
rating by Rik OJ
"DeShawn Wilkins helped me to get an amazing deal for auto insurance and renters. He was helpful, friendly and very professional. Will recommend to my friends that have recently moved to US."
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DAVID LOCKEY

April 25, 2019

5  out of  5
rating by DAVID LOCKEY
"Thanks Deshawn, very professional and helpful, saved us $$$, much appreciated I will recommend"
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Deborah Harvel

April 24, 2019

5  out of  5
rating by Deborah Harvel
"DeShawn turned a bad situation around for me. After 20 with another insurance company, I was informed that my policy was no longer supported by the company! I was looking for homeowners, auto and life insurance. DeShawn took the time to ensure I understood comparable State Farm products and put my needs at the center of the process. Great customer experience!"